Terms & Conditions Premium303 – Platform Terms of Use for Malaysian Members

The Premium303 platform is operated to provide online betting services, live casino games, table games and slots to eligible users. Use of this platform is subject to all applicable laws and regulations.

By accessing the website or using any of the services offered by Premium303, you agree that you are the individual fully responsible for all activities carried out through your account, including all financial transactions, bets, and bonus usage.

Premium303 reserves the right to modify, add to or remove any part of its services at any time without prior notice. Continued use of the platform following any changes constitutes acceptance of those changes.

All disputes arising from the use of this platform shall first be resolved through Premium303's internal complaints procedure before any further action is taken.

To register an account with Premium303, you must meet all of the following requirements without exception:

• Be at least 18 years old on the date of registration
• A private individual (not a company or other legal entity)
• Provide accurate, complete, and truthful personal information during registration
• Never been banned or prohibited from using the Premium303 platform previously
• Acting on your own behalf — not as an agent or representative of any third party

Each individual is only permitted to hold one account only at Premium303. Creating multiple accounts is strictly prohibited and may result in the freezing or closure of all associated accounts, along with the forfeiture of all credit balances and pending winnings.

Premium303 reserves the right to request identity verification documents (such as a Malaysian identity card, driving licence, or passport) at any time for age and identity verification purposes. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account restriction or closure.

You are solely responsible for keeping your password and account login details confidential. Any activity carried out through your account is considered to have been performed by you, unless you promptly report unauthorised access to the Premium303 support team.

Premium303 supports the following Malaysian payment methods for deposits and withdrawals:

• Touch 'n Go eWallet (TNG)
• DuitNow (instant transfer)
• GrabPay
• Boost
• ShopeePay
• FPX — via Maybank2u and CIMB Clicks

All transactions on Premium303 are conducted exclusively in Malaysian Ringgit (RM). Minimum deposit is RM20 per transaction. The minimum withdrawal is RM30. Premium303 does not charge processing fees for standard deposits or withdrawals, though third-party payment institutions may impose their own charges beyond our control.

Winning withdrawals are typically processed within 5 to 10 minutes to your registered e-wallet or bank account. For first-time withdrawals or withdrawals exceeding a certain limit, an additional security verification process may be required, which can take up to 24 hours.

Premium303 reserves the right to request verification of the source of funds for deposits that appear unusual or exceed certain thresholds, as part of its anti-money laundering (AML) measures. Failure to provide the requested information may result in the suspension of the relevant transaction.

All deposited funds must be used for betting and gaming purposes. Premium303 reserves the right to decline or cancel a withdrawal request if there are indications that a deposit was made without genuine intent to play.

Premium303 offers members a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, referral offers and seasonal promotions. All bonuses are subject to the terms and wagering requirements specified in each promotion's individual terms.

General terms applicable to all Premium303 bonuses are as follows:

• Each bonus may only be claimed once per promotion, unless otherwise stated
• Wagering requirements must be met before any portion of a bonus can be withdrawn
• Bonuses cannot be transferred between accounts or converted directly into cash
• Cancelled, voided, or drawn bets will not count towards wagering requirements
• Only one active bonus is permitted at a time, unless otherwise stated
• Premium303 reserves the right to withdraw bonuses if there is any indication of abuse or attempts to exploit promotions

Any attempt to abuse the bonus system — including but not limited to registering multiple accounts, coordinating with other players to artificially meet wagering requirements, or using automated software — will result in account closure and forfeiture of all related bonuses and winnings.

All games available at Premium303 — including slots, baccarat, blackjack, roulette, Dragon Tiger, Sic Bo, Casino Hold'em and other games — use random number generators (RNG) that have been audited by independent international bodies, or genuine physical equipment for live tables. The outcome of every game is final and cannot be disputed unless there is clear evidence of a technical failure.

In the event of a technical disruption during gameplay — such as an internet connection loss, server failure, or software issue — Premium303 will apply the following policy:

• If a bet has not been recorded in the system before a disruption occurs, the bet will be voided and the funds returned
• If a game result was recorded before the disruption, that result stands and is final
• For live casino games, video recordings serve as the reference for resolving any disputes

Premium303 is not liable for losses caused by interruptions to a player's internet connection. We recommend using a stable internet connection while playing, especially for live games that require an uninterrupted connection.

The Premium303 Sports Betting section covers matches from the Malaysia Super League, EPL, Champions League, La Liga, Bundesliga, badminton, e-sports (Mobile Legends: Bang Bang, Valorant) and many more. All sports bets are subject to the following additional rules:

• Confirmed bets cannot be cancelled or amended by the player
• The odds displayed at the time a bet is confirmed are the final odds for that bet
• Premium303 reserves the right to void or adjust odds in the event of a clear technical error in odds setting
• In-play bets (placed while a match is in progress) are final once confirmed, even if the odds change after confirmation
• For postponed or cancelled matches, bets will generally be refunded in full unless otherwise stated in the relevant market terms

In cases where a match result is officially disputed by the event organiser — such as a points deduction, a replayed match, or a result changed after full time — Premium303 will apply the result recognised by the relevant governing body at the time the bet is settled.

Premium303 members are prohibited from engaging in any of the following activities:

• Registering more than one account using different names, phone numbers, email addresses, or financial information
• Using another person's account or allowing someone else to use yours
• Using automated software, bots, scripts, or any third-party tools to automate gameplay or betting
• Manipulating or attempting to manipulate the game system, odds or outcomes in any way
• Colluding with other players to defraud the platform or gain an unfair advantage
• Depositing or withdrawing funds on behalf of a third party
• Using the Premium303 platform for money laundering or any other illegal activity

Any breach of the above prohibitions may result in immediate action, including temporary account suspension, permanent account closure, forfeiture of all credit balances, bonuses, and pending winnings, and reporting to the relevant authorities where necessary.

Premium303 uses a sophisticated fraud detection system to continuously monitor account activity. We reserve the right to investigate any account displaying suspicious activity patterns without being required to provide prior justification.

Premium303 reserves the right to set, adjust, or enforce betting limits on any account at any time. These limits may include daily betting limits, weekly deposit limits, or winning limits for a specified period.

Members may request voluntary closure of their account at any time by contacting the Premium303 support team. In such cases:

• All eligible credit balances will be processed for withdrawal once verification requirements have been met
• Bonuses that have not met the wagering requirements will be automatically forfeited
• The account closure process typically takes 3 to 5 business days

Premium303 reserves the right to close or suspend any account without prior notice if there is reasonable cause to believe the account is involved in activities that violate these terms, fraud, or illegal conduct.

Premium303 is fully committed to protecting the personal data of all members. All information you provide to us is secured with 256-bit SSL encryption and handled in accordance with industry-best data security practices.

The personal information you provide during registration — including your name, phone number, email address, and financial details — is used solely for the following purposes:

• Identity verification and account eligibility
• Processing of deposit and withdrawal transactions
• Account-related communications, including security notices and policy updates
• Legal compliance and fraud prevention

Premium303 will not sell, transfer, or disclose your personal information to third parties without your consent, except as required for payment processing or to comply with valid legal obligations.

Premium303's services are provided "as is" without warranties of any kind, whether express or implied. We do not guarantee that the platform will be available without interruption, free of errors, or fully secure at all times.

Premium303 is not liable for:

• Financial losses resulting from betting or gaming decisions
• Indirect, consequential or special losses arising from use of the platform
• Service disruptions caused by factors beyond our control (such as internet infrastructure outages, natural disasters or extraordinary events)
• Acts or omissions by third-party service providers, including game providers and payment processors
• Losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials

In all circumstances, the maximum total liability Premium303 to any member for any claim will not exceed the total amount deposited by that member in the thirty (30) days preceding the claim.

Premium303 takes Responsible Gaming seriously. We believe gambling should remain an enjoyable form of entertainment and must never become a source of financial stress or personal hardship for any member.

As part of this commitment, Premium303 provides the following self-control tools to all members:

• Daily and weekly deposit limits — limit the amount you can deposit within a set period
• Loss limit — set the maximum net loss limit you are comfortable with over a defined period
• Session time limit — set a maximum duration for each playing session
• Temporary self-suspension — suspend your account for a period of your choosing
• Permanent self-exclusion — permanently close your account if needed

If you or someone you know is showing signs of problem gambling, please contact the Premium303 support team or find out more on the Responsible Gaming us. This platform is strictly for individuals aged 18 and above.

Premium303 reserves the right to amend, update, or add to any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or through a prominent notice on the platform's homepage at least seven (7) days before the changes take effect, unless an immediate update is required for security or legal reasons.

Continued use of the Premium303 platform after any amended terms take effect constitutes your acceptance of those updated terms. If you do not agree with the changes, please stop using the platform and contact our support team to process the closure of your account.

For any enquiries regarding these Terms and Conditions, please contact us via:

• Email: support@premium303.wine
• Live chat: Available 24 hours a day, 7 days a week via the platform